Covid 19 Update

Travel Update

COVID 19 Update

March 1, 2022

As of February 14, 2022, we have the following updates as we move away from the peak of the pandemic.
In accordance with AB Health guidelines, restrictions will be easing over the next month.
We continue to encourage guests to plan before travel, especially for making reservations for dinner and activities in advance.

Banff hotels are open for reservations and welcoming visitors!
Proof of vaccination is not required to stay at our hotels.


All Banff Lodging Company restaurants are open and welcoming all guests.
We are not checking vaccination status at our restaurants.
Takeout service – many are offering take-out and delivery.

Pools, Hot Tubs, Saunas, Spas

Effective February 12, 2022, our pools, hot tubs, waterslides and saunas are open and welcome for all guests.


Alberta Mask Bylaw

Masks are no longer mandatory.
There are a few exceptions if you are taking transit, or visiting a medical office.
Check back for updates.

International Travellers

The Canadian Government has differing entry requirements for foreign visitors arriving in Canada. Please be sure to check these restrictions frequently prior to your planned trip to Canada.

Visitors arriving in Canada who are required to quarantine while awaiting arrival test results, are permitted to stay in your confirmed accommodations with Banff Lodging Co. You will be required to follow isolation protocols.

Our Safecation Commitment

SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

While travel may look different, what remains the same for Banff Lodging Company is our friendly, welcoming staff who are committed to providing comfortable, safe and engaging visitor experiences.

    Enhanced measures to ensure your travel safety

    Training & Employees

    • Heightened cleaning and physical distancing protocols
    • Enhanced Employee Health Training and expectations, mandatory training before return-to-work begins
    • PPE protocol standardized across all departments

    Public Spaces

    • Installation of plexiglass barriers and hand sanitization stations in high use areas
    • Enhanced, scheduled cleaning and disinfecting on high touch surfaces and public areas
    • Physical distancing renovation to public areas and restaurants

    Guestroom Standards

    • Minimized high touch room amenities such as guest directories, magazines
    • No-contact arrival and departure

    Banff Lodging Co adheres to Alberta Health Services guidelines as our governing agency for covid-safe protocols, and go above and beyond when possible.

      Safecation Super Safe

      All Accommodations

      • Enhanced cleaning and disinfecting measures in line with AHS protocols
      • Quick access to a variety of recreation trails
      • Friendly, knowledgeable staff with mandatory preventive education and training


      • Your own kitchen and living space
      • Exterior access to your guestroom
      • Located in quiet, spacious areas close to nature and away from crowds


      • Kitchenettes in spacious suites
      • Outdoor staircases and hallways to all floors
      • Exterior access to your guestroom (excludes Moose hotel rooms)
      • Modified room service available


      • Staircase and elevator access to rooms
      • Spacious lobbies
      • Modified room service available
      Banff Lodging Company

      Local: (403) 762-2642
      Toll Free: 1 (800) 563-8764
      229 Suite 300 Bear Street, PO Box 1070
      Banff, AB, T1L 1H8

      Office Hours: Mon - Fri 9:00am - 5:00pm

      Job Opportunities
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