Covid 19 Update

Covid Update

July 23, 2021

Alberta’s Open for Summer progresses to Stage 3.

Banff Lodging Company recognizes that the July 1st easing of COVID-19 restrictions will be met with different levels of acceptance among our guests, employees and residents. We are prepared to respond to guest needs and levels of comfort as required, while continuing to follow provincial guidelines.

Banff hotels are open for reservations and ready to welcome visitors!

Safe travel guidelines remain in place with sanitization stations, front desk plexiglass barriers and limited employee access to guestrooms remaining in place.

Book today!       


Are open for dine-in, patio seating and take-out.
Some restaurants may keep a level of distancing protocol and masking in place.

Pools, Hot Tubs, Saunas and Fitness Rooms are open to guests without restrictions.

Spas are open for treatment bookings.

Plexiglass barriers and some masking will remain in place.

Plan Ahead

As Banff becomes a more pedestrian and cycle friendly destination, and Lake Louise implements a parking management plan, the best way to experience Banff National Park will be to plan ahead!

Visit for up to date information on parking, transit, access and shuttles to Lake Louise and Moraine Lake, and the best ways to explore without your vehicle.


Town of Banff Mask Bylaw has been removed:

On the morning of June 30, Town of Banff Council voted to align covid guidelines with the province of Alberta.
Effective immediately, masks are no longer required in any outdoor areas in Banff.

Effective midnight on July 1st, masks are no longer required in public indoor spaces, including workplaces in Banff, and throughout Alberta.
There are some exceptions to this requirement including taxis and busses.
Private businesses and public buildings may implement their own masking policies.


International Travellers

The Canadian Government has announced relaxed entry requirements for American travellers, effective August 9, 2021.

For details, visit


We are hoping to welcome International visitors back to Canada starting September 7, 2021.

Our Safecation Commitment

SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

While travel may look different, what remains the same for Banff Lodging Company is our friendly, welcoming staff who are committed to providing comfortable, safe and engaging visitor experiences.

    Enhanced measures to ensure your travel safety

    Training & Employees

    • Heightened cleaning and physical distancing protocols
    • Enhanced Employee Health Training and expectations, mandatory training before return-to-work begins
    • PPE protocol standardized across all departments

    Public Spaces

    • Installation of plexiglass barriers and hand sanitization stations in high use areas
    • Enhanced, scheduled cleaning and disinfecting on high touch surfaces and public areas
    • Physical distancing renovation to public areas and restaurants

    Guestroom Standards

    • Minimized high touch room amenities such as guest directories, magazines
    • No-contact arrival and departure

    Banff Lodging Co adheres to Alberta Health Services guidelines as our governing agency for covid-safe protocols, and go above and beyond when possible.

      Safecation Super Safe

      All Accommodations

      • Enhanced cleaning and disinfecting measures in line with AHS protocols
      • Quick access to a variety of recreation trails
      • Friendly, knowledgeable staff with mandatory preventive education and training


      • Your own kitchen and living space
      • Exterior access to your guestroom
      • Located in quiet, spacious areas close to nature and away from crowds


      • Kitchenettes in spacious suites
      • Outdoor staircases and hallways to all floors
      • Exterior access to your guestroom (excludes Moose hotel rooms)
      • Modified room service available


      • Staircase and elevator access to rooms
      • Spacious lobbies
      • Modified room service available
      Banff Lodging Company

      Local: (403) 762-2642
      Toll Free: 1 (800) 563-8764
      229 Suite 300 Bear Street, PO Box 1070
      Banff, AB, T1L 1H8

      Office Hours: Mon - Fri 9:00am - 5:00pm

      Job Opportunities
      Contact Us